Question 1

What is a research amino?

Accepted Answer

Research aminos are compounds intended solely for laboratory use in controlled research environments. They are not approved for human consumption.

Question 2

How do you verify purity?

Accepted Answer

Every batch is analyzed via HPLC by an independent third-party laboratory. Certificates of Analysis are provided with every order.

Question 3

Do you provide reconstitution guidance?

Accepted Answer

Yes. Our Research Help page covers reconstitution ratios, dosing math, and storage best practices for common compounds.

Question 4

How are products shipped?

Accepted Answer

Orders ship with insulated cold-chain packaging and expedited tracking. Domestic orders arrive in 2–5 business days.

Question 5

Do you ship internationally?

Accepted Answer

We ship to most countries. Customers are responsible for confirming legality within their jurisdiction.

Question 6

Do you ship to PO Boxes?

Accepted Answer

Standard shipping supports PO Boxes. Expedited cold-chain requires a physical street address for carrier hand-off.

Question 7

When do orders ship?

Accepted Answer

Cold-chain shipping runs Monday–Wednesday to preserve potency. Orders placed Thursday–Sunday ship the following Monday.

Question 8

What payment methods do you accept?

Accepted Answer

We accept Zelle, Venmo, and Cash App. After checkout you'll receive our handle and a unique order code to include with your payment.

Question 9

How do I track my order?

Accepted Answer

Your order code links to a status page with shipping updates. You can also sign in to your account to view order history.

Question 10

Can I return an order?

Accepted Answer

Due to the sensitive nature of research materials, returns are only accepted for shipping damage or manufacturing defects.

Question 11

Do you accept discount codes?

Accepted Answer

Yes — enter promo codes in the cart before checkout. Affiliate store credit can be applied at the same step.

Question 12

Are your products safe for human consumption?

Accepted Answer

No. All products are strictly for in-vitro laboratory research and are not for human consumption, diagnosis, treatment, or therapy.

Question 13

Do I need a research license to purchase?

Accepted Answer

By checking out you certify you are a qualified researcher and will use products in compliance with local regulations.

Question 14

How much do affiliates earn?

Accepted Answer

Affiliates start at 15% and unlock higher rates as monthly volume grows. Store credit is available at 1.5× the cash rate.

Question 15

How often are payouts issued?

Accepted Answer

Cash payouts run weekly on Fridays with no minimum. Store credit is applied automatically to your account.

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